Legal notice & terms

The details below are required of any online shop. The bracketed fields can only be completed by you: they carry your legal responsibility and nobody else can declare them on your behalf. Fill them in from Admin → Pages before opening the shop to the public.

## Site publisher

bellareborne.com is published by:

[Company name, or the trader's first and last name]
[Legal form — for example: sole trader, limited company]
[Full registered address]
[Company registration number]
[VAT number, if registered]

Publication director: [First and last name]
Contact: support@bellareborne.com

## Hosting

This site is hosted by:

[Host name]
[Host address]
[Host telephone]

## Terms of sale

### Purpose

These terms govern sales concluded on bellareborne.com between the site publisher and any consumer purchaser.

### Products

The reborn babies offered are collector's items intended for adults, and for children from age 3 under supervision. They are not toys for small children. The essential characteristics of each item appear on its product page.

Photographs are taken in natural light with no retouching of the face or paintwork. Minor variations in finish, inherent to handwork, may exist between pieces and do not constitute a defect.

### Prices

Prices are shown in euros, inclusive of tax. Any applicable delivery charge is displayed in the cart before the order is confirmed. The price applied is the one shown at the time of confirmation.

### Ordering and payment

An order is firm once the summary is confirmed and these terms accepted. The payment method is chosen at checkout; the corresponding instructions are displayed and emailed. The order is prepared once payment is received.

### Delivery

Stated timescales are usual estimates, not contractual guarantees, and run from dispatch. The publisher will inform the purchaser of any significant delay.

Risk of loss or damage passes to the purchaser on physical delivery of the parcel. Where a parcel arrives damaged, the purchaser should record reservations with the carrier and contact support@bellareborne.com within 48 hours with supporting photographs.

### Right of withdrawal

Under articles L221-18 and following of the French Consumer Code, the purchaser has fourteen days from delivery to withdraw, without needing to give a reason.

The item must be returned complete, in its original or equivalent packaging, in the condition received. Return postage is at the purchaser's expense, except where the item was non-conforming or damaged on delivery.

Refunds are issued no later than fourteen days after recovery of the item, using the same payment method as the original order.

### Legal guarantees

The purchaser benefits from the legal guarantee of conformity (articles L217-3 and following of the Consumer Code) and the guarantee against hidden defects (articles 1641 and following of the Civil Code). To invoke either: support@bellareborne.com.

### Personal data

Data collected when ordering — name, address, email, telephone — is used solely to process the order, deliver it and provide after-sales service. It is neither sold nor passed to third parties for commercial purposes.

Under the General Data Protection Regulation you have rights of access, rectification, erasure and objection regarding your data. Send your request to support@bellareborne.com.

Order data is retained for as long as accounting and tax obligations require.

### Cookies

This site uses only a session cookie, strictly necessary for the cart to function. No advertising or third-party analytics cookies are set.

### Mediation and disputes

In the event of a dispute, the purchaser should first contact support@bellareborne.com to seek an amicable solution.

Failing agreement, the purchaser may refer the matter free of charge to a consumer mediator: [Name and contact details of the mediator you subscribe to].

The European online dispute resolution platform is available at: https://ec.europa.eu/consumers/odr

### Governing law

These terms are governed by French law.

## Intellectual property

All content on this site — text, photographs, structure — is protected. Reproduction without prior written permission is prohibited.